… barely 24 hours after I noted this about HoopsHype, the site was bought by a fantasy sports “conglomerate”. So it might now be part of big media, but don’t confuse this with old media: this is sports information now being provided, not just for interest, but for use… in games about games. Parse that.
HoopsHype acquired
by Neil McIntosh on 25 March, 2008 in Digital revolution, New Media, Web/Tech
Applauding Shirky’s light touch
by Neil McIntosh on 19 March, 2008 in Books, Digital revolution, London, Uncategorized, Web/Tech
Clay Shirky rolled into town yesterday, giving a lunchtime lecture to a packed house down at the RSA on his new book Here Comes Everybody.
It’s about how online crowds form and act, but the title could have adequately described the packed auditorium; the gang was all there, as many techie, socialie, liberal-artsie types as you could shake a stick at. It was particularly fun to see a vast number of friendly faces from my years working on the Guardian’s tech section. “Shouts out”, as I think the youngsters like to say these days, to Vic Keegan, Sean Dodson, Jim McLellan, and Pat Kane. There were I’m sure, others.
Given the sheer heft of blogging power in the room, I’ll leave reporting what Shirky actually said to others.
But I will note how Shirky said what he said. It is a rare talent, I think, to wear your learning lightly, especially around that intersection of the social sciences and new media. Maybe it’s because this is such a new area, and we’re still evolving the language to discuss it. Maybe it’s because some of the early practitioners feel they’ve got to baffle their audiences to earn their respect (or paper over the cracks).
Either way, it’s not unusual to hear people speaking (or writing) about this area struggling to make themselves clear or, even worse, not really trying. Even some of the questions asked after Shirky’s initial talk rather lost themselves – and they were only a few sentences long.
Shirky, however, was superb, illuminating his theories with three sharp stories, a measure of wit, and an absence of conceit. His thought is, I’m sure, complex and brilliant and the result of years’ experience and mulling. It’s just he left us to work that brilliance out, rather than rubbing our noses in it, screaming “admire the elegance of my societal observations, you fools!” It made for a far more enjoyable lunchtime, and I’m sure his book will be all the better for it too.
His slick, easy way is quite a talent – but what is it born of? Practice, I’m sure, but maybe also coming from the US? Our American cousins seem, certainly, to do this better, at least in this area. Maybe it’s just that country has such a lead in this specialism. Maybe there’s something in the water. Maybe they set greater stock in expressing themselves in a clear way (or recognise the rewards of doing so).
Either way, it’s quite a talent to talk about complex stuff like that for an hour and hold the attention of a packed room. I hope it inspires others to try out his style.
Valleywag finds its voice
by Neil McIntosh on 19 February, 2008 in Digital revolution, New Media, Web/Tech, Weblogs
All hail the new star on the block. It makes CNET and Wired look woolly and staid (if you even read them any more) and frankly there’s not much like it on this side of the pond. Nick Denton’s Silicon Valley blog, Valleywag, is flying at the moment, finding its voice and building a reputation in tenacious all-sides-covered reporting on Yahoo/Microsoft. Its stats, above, show the strong growth you’d expect of a rising star.
What I find most interesting is how the blog combines news reporting with analysis with satire with too-much-detail-insiderishness, without missing a beat, and managing to get the choice right most of the time. It’s a trick many mainstream media hacks struggle to pull off even after years of practice, and some would even say they don’t have license to do it from cautious editors. But I suspect it’s what this emerging form of blog journalism is all about.
[Later: lest I be accused of being a hopeless fanboy, especially since Valleywag linked to this post overnight, there is an interesting point from a reader, in the comments below, about Valleywag's accuracy, and its savage attacks on people who may not, actually, be public figures. I'd be interested to hear more from people who have more of an inside track on what the site reports - and, indeed, any response from the site's writers and editors.]
Some recent examples of the site’s range, pulled from the RSS feed… exclusive screenshots of an unlaunched Yahoo! service (“The pace of of product launches from Yahoo is breathless — and with a whiff of desperation”) that had, at time of writing this, 1732 Diggs. Or this vicious excoriation of Yahoo’s policy towards click fraud – a piece that wouldn’t look out of place in Britain’s Private Eye , if the Eye covered tech in any sensible way (Valleywaggers can be even more nasty towards individuals they don’t like, in a way that would garner a libel suit in the UK pretty quickly. No, I’m not linking to an example, but if you look through its savage profiles of some of the Yahoo layoffs you’ll see what I mean). Or this interesting bit of news analysis on Apple’s problems in China, where there are 400,000 iPhones running unlocked on China Mobile.
One voice, a range of styles. Also interesting (and worrying) for established journalism: they freely admit to getting things wrong in the race to be first with stuff. Perhaps the most famous example was last summer’s false claim that a drunk datacentre employee had blacked out “all of the websites you care about”. They were put right, and ‘fessed up quickly – “Drunk editor kills the gossip item you care about” – and seem to have been forgiven by most readers.
Maybe it’s because it portrays itself as a scrappy little outlet, where 100% accuracy is less important than entertainment and attitude. Maybe it’s because readers don’t mind so long as you get it right eventually. Maybe it’s a challenge to old-fashioned journalism, maybe it’ll all end in tears.
It’ll be interesting to watch. For now, loving their work, in a I-think-this-might-be-significant sort of way.
More perspectives on Yahoo + Microsoft
by Neil McIntosh on 5 February, 2008 in Current Affairs, Digital revolution, New Media, Web/Tech
I think the proposed merger is a bad idea simply on business terms – these things rarely work out. But there are some interesting, broader persepectives floating around.
TechCrunch is saying it’s all going to be fine, arguing the deal will both create more competition (good for consumers) and… er… reduce competition (good for smaller players). If that confuses you now, you may not feel much more enlightened after you’ve read it. They’re probably right about Google being afraid, though. And I really can’t be arsed with Flickr protestrs unhappy at Microsoft’s shareholders, rather than Yahoo’s shareholders, owning their photo-sharing services. You are so p0wned, as I think the kids like to say, either way.
Meanwhile, the Subtraction blog is making the point that design couldn’t save Yahoo, which might come as no surprise to most. But the post does remind us that many bits of Yahoo are, indeed, wonderfully designed… which is not something we can say about many bits of Microsoft. It’s interesting that design has played a huge role in Apple’s revival, yet Yahoo’s leadership in web design has apparently gone unrewarded.
Good grief, Yahoo
by Neil McIntosh on 4 February, 2008 in Current Affairs, Digital revolution, New Media, Strategy, Web/Tech
I do hope Yahoo’s beleaguered top brass didn’t spend all weekend thinking up this defense strategy.
“Yahoo Inc would consider a business alliance with Google Inc as one way to rebuff a $44.6 billion takeover proposal by Microsoft, a source familiar with Yahoo’s strategy said on Sunday.”
You’re supposed to be in competition with them, no? Indeed, that’s why you’re in this hole. Unless you really, really think content – the only bit of your business in which there isn’t real overlap with Google (and even then…) – is where your future lies. Really?
Yahoo + Microsoft: it can’t be about innovation, either
by Neil McIntosh on 4 February, 2008 in Digital revolution, New Media, Strategy, Web/Tech
I blogged about the Yahoo/Microsoft deal on Friday at Comment is free, so won’t go back over what I said there, except to say there are lots of reasons why this is a bad idea.
Charles Arthur, on Newsnight that day, also made good points* about (i) Microsoft using up all its cash pile – and more – to do this deal and (ii) Yahoo eventually being forced to change its technology to Microsoft’s, which will prove a huge distraction.
Reflecting on this over the weekend, the distraction factor may be the biggest hurdle for any new Microhoo. Whether or not they decide to integrate systems, bringing together two large companies with their different cultures and geographical locations will be tough. Finding that $1bn of savings will mean a lot of Yahoos and Microsofties losing their jobs, which is never good for morale. And the whole thing will happen under the cloud of a recession, and with the background noise of investors quickly getting more anxious for payback.
One thought: imagine you’re a developer, or junior or middle manager in Yahoo, and you’ve got an idea for what you think is the Next Big Thing. What are you going to do with it? Hang on until the takeover dust has settled, and pitch, in the hope it’ll even get noticed let alone successfully launched? Or spend some time in the canteen concocting a plan to breakout and go do a startup with your fellow employees?
The last dotcom slump produced a wave of productivity, as laid-off employees clubbed together and did creative things on small budgets. That creativity has waned in the last year or two as the money ploughed back in. So maybe the Yahoo/Microsoft collision will see the talented jumping ship first, powering the next bout of innovation. Bad for the new behemoth, great for us. Ho hum.
* Did Robert Scoble look as if he were constantly reaching back to the glory days in that Newsnight appearance? “I told Bill” this and “I advised Microsoft management” that? I’m told Scoble is a nice guy, but since leaving Microsoft the “Scobilizer” appears only to be marketing himself whenever he shows up online, on TV, or at a conference. This is a drag.
Facebook’s a nuisance, isn’t it?
by Neil McIntosh on 30 January, 2008 in Current Affairs, Digital revolution, New Media, Web/Tech
We always knew that Facebook had the capacity to turn into a right pain in the arse. All those emails to tell you there were emails waiting for you, and the friend requests and the spammy events invites and the poker invites and the quiz likeness challenges… you couldn’t deny that Facebook overcame the old Friendster problem of there being nothing to do on a social network. But are you really so keen to be allocated new tasks?
On Facebook, it feels like you’re stuck aboard a raft in a sea of wasted time: stuff to do all around, and not a drop that actually matters.
All of which you might say is a pretentious way to start my personal Facebook backlash, which isn’t what I want to do. Backlash is too violent a term for what is, really, a slow incoming tide of weariness. Truth is I’ve just been using the site less, without really thinking about it.
The Facebook application that bridges the site with Twitter was the breakthrough; it means I’ve started using Twitter more, finding its simple mechanism for releasing inane status updates to be a refreshing change to Facebook’s bloat. I’ll doubtless stay a member of Facebook, just in case anything happens on it of professional interest. And it is a way to stay in touch with some folk. But I’ll end up going there no more often than the dull, besuited world of LinkedIn.
Weariness isn’t very cerebral. But, luckily, others are coming up with smart reasons to ease up on the Facebook obsession. Tom Hodgkingson, in the Guardian the other week, famously took issue with pretty much everything to do with the site, not least the political views of some of the its backers (views which, it must be said, are not unusual in Silicon Valley, or the tech world). In the Observer last year, John Naughton didn’t like the company’s crazy valuation and Microsoft links (although, again, neither is unusual in the digital world).
It’s an issue of trust, says Mark Glaser of Mediashift. He points to lots of bloggers quitting the site because of privacy concerns, which always seems a little odd to me – putting personal details on Facebook (or your blog) and then complaining about a loss of privacy is like a stripper complaining about being spotted nude.
Glaser’s points get closer to the reasons for my apathy, but privacy really isn’t a concern. There’s an obvious cause and effect here, folks, and it’s naive to imagine there isn’t some kind of trade going on as you carefully type in all those favourite movies, books and TV shows to your profile. You gain a way to pass the time, make connections, project self, or whatever the hell else you do on social networks or your blog. In return, someone somewhere is selling your demographic like it’s going out of fashion fast, and harassing you to spread their crappy Facebook application to all your friends so they can get some scale and, eventually, payback of some kind.
Just like Second Life did, Facebook thinks it’s a platform. But if it is, that’s only in a very narrow sense. On the real platform – the internet, the only platform that matters – the utility of the thing isn’t compromised by the profiteering around the outside. The email still works. All your friends don’t get spammed because you click on a misleadingly titled button. You can choose to spend all your time at earnest, useful places. The maddening crowd feels far away.
On Facebook, it’s in your face. So that real-world social faux-pas is only a click away. Facebook’s Inbox occasionally carries a message from a dear, lost friend, but it’s always clunky and full of group spam. And, below, you’ve got a million-and-one requests for stuff you’ll never do – no, I don’t bloody well play online card games. You’ve still to figure out what the hell a poke actually means.
In other words, it’s all a bit of a pain in the arse. And that, I suspect, may slow its growth more than any well-argued concern about libertarian takeovers, or frets that potential employers will deny us jobs based on our stated favourite films or an unfortunate SuperWall picture.
Facebook’s founders could ease the hassle factor, and pursue a course of locking down on development on their “plaftorm”, a little like Apple plans to do with the iPhone or console developers do with games. They could make sure only applications which meet a certain minimum standard see light of day.
But you have to doubt they’d do anything quite so communistic. And, with users unable to find ways to navigate through the noise, maybe boredom will slowly kill something that was only ever a diversion. By that point, I’m sure we’ll all have found something new, anyway.
Ready for a seismic, and lasting, shift in TV viewing
by Neil McIntosh on 21 January, 2008 in Current Affairs, Digital revolution, New Media, Television
I’ve had a post in draft for weeks. It was going to wonder aloud about whether or not US TV ratings would recover from the ongoing writers’ strike. The strike has seen hit shows grind to a halt, the Golden Globes reduced to a press conference and – most scandalous of all – a US presidential primaries campaign pass without a Daily Show to lampoon its many absurdities (it’s back now, although weaker for not having its usual team of writers).
The strike is all about writers getting some of the money made online from new distribution channels such as video downloads. There’s an irony there, because you have to imagine that this strike, combined with those ongoing trends towards on-demand entertainment via the internet, DVD and Tivo, could prove devastating to the conventional broadcast TV that makes the serious money.
Faced with strike-hit schedules full of dull repeats and unscripted reality shows, viewers are doing other things. They’re turning off the broadcast TV. They’re developing habits which, in a rapidly changing world, may not be undone. After all, it’s rare people are offered choice and then volunteer to hand it back.
What was holding me back from finishing that drafted post was an apparent complete lack of data about changing habits. It seemed to be the question nobody, with the odd well-hidden exception, was talking about.
Well, that’s changed in the last few days. The numbers are finally in, and its bad news for networks. More than a third of Americans have changed their media consumption habits because of the strike, with the heaviest TV users being hardest hit – and making the biggest changes. They’re watching DVDs. They’re surfing the net. They are – Good God! – reading more.
While this World Screen report tries to paint a positive picture – saying the strike makes scripted hit shows even more important – they leave the most telling line to the end.
Michael Dowling, the CEO of Interpret, [says]: “As top shows disappear from prime time, viewers may go back and view critically-lauded TV series they missed the first time around, play more video games or watch more movies on DVD. Interpret’s past research has demonstrated that consumers’ media habits are already splintered, and the strike is accelerating those changes.” [my emphasis]
There. Habits were already “splintered” – the much heralded atomisation of media, and its consumption, has already hit TV, just as it has print and radio.
Now, a third of viewers may not sound like a great deal. But the US is a big country, and US TV producers seem to lose their jobs over pretty tiny shifts in audience figures. If even one percent of the US population doesn’t get back to its former levels of viewing – or even just changes the way it views TV – it seems to me you’ve got a problem.
Opinion is divided on what happens next. Robert J Elisberg, writing in the HuffPost, suggests the networks will fold because there’s just too much money at stake. But we shouldn’t be surprised that the networks are rattling sabres too – NBC boss Jeff Zucker is already talking of a revolution in the lavish ways US television is made, largely because of the opportunity the strike has afforded networks to cancel contracts and change the way things are done.
That revolution may happen whatever the outcome of this strike. It’s hard to imagine that revolution won’t come to the UK too, even if the BBC finds itself with higher barricades than most because of its public funding. Although even that’s not entirely secure, it seems.
Either way, it’s hard to imagine this strike not having a huge and lasting impact on the production and ratings of traditional network television.
Teaching journalism new tricks (and keeping a few old ones too)
by Neil McIntosh on 15 January, 2008 in Digital revolution, New Media, Web/Tech
There’s been quite a stooshie around journalism training and education these last few days. Paul Bradshaw had posed the question: “how important is it students have a blog?” I’d replied, in comments, that it was pretty important. A student with a blog shows they can (or can’t) write unedited. It shows they have motivation, and an interest in the world around them. It shows they can use a computer. It’s bound to make them better journalists, and to help them get a job.
All this sparked some interesting conversations, including one at Buzzmachine, where Jeff Jarvis flattered and alarmed and me by saying he was quoting my ill-tempered advice to his students that they should all get blogging, like, yesterday.
Actually, even in sunny mood I still think it’s true. Yet when I ask groups of student journalists who keeps a blog, only a few hands go up. I’ve no idea where the rest of them plan to work, but it’s hard to imagine a branch of journalism where some kind of understanding of new media isn’t going to help. And, even if there were such a branch, blogs are only the vehicle for enthusiasm – no journalism student could lose out from showing some, either generally or around a niche subject.
One has to fear the time-honoured j-student heroes – Hunter S Thompson, Woodward and Bernstein and John Pilger – don’t offer many pointers in the direction of new media. As my office neighbour is fond of saying, we need new heroes – digital ones. Too many of today’s graduates are still dreaming of reaching the cigarette-stained newsrooms of the past.
But that’s not to say you can’t take good print journalists and make them good digital ones, which makes media strategist Paul Conley’s blogged outburst of a few days ago so profoundly wrong. “The difficult truth is that people who can’t insert a hyperlink, who won’t read a blog, who don’t know how to work with Photoshop and can’t upload a video file just aren’t worth having around anymore,” he wrote two years ago. Now, he’s urging employers not to even offer training in web skills.
Conley’s mistake is, of course, that of the classic digital media enthusiast’s – of confusing use of tools with the journalism itself. Yes, technology influences the output (heavily) – that’s why, for instance, the rise of blogged journalism really matters.
But there are fewer really good journalists in this world than there are skilled users of blog software, which is why we’ve got to welcome the good journalists into the new world – and pave their way as well as possible – if the old skills we still need are to abide. Knowing how to use the tools doesn’t mean you can write, or research, or entertain, or think.
Of course, if you’re a journalism student with any sense, you’ll spot the opportunity here: be a really good journalist with great digital skills too. You’ll be in huge demand. But to get there, you’d best start blogging now.
A video every journalism student should watch
by Neil McIntosh on 9 January, 2008 in Current Affairs, Digital revolution, New Media, Web/Tech

Hillary Clinton & Barack Obama, by Evan Vucci (AP). Used under license. Some rights reserved.
Please forgive the work-related puffery. Or don’t, damn you.
But this video – Obama’s Paranoia Factor, produced as part of Guardian Unlimited’s US elections coverage, mightily entertained me, and I thought it might appeal to the journalism educators I know read this blog from time to time.
It shows the Guardian’s US correspondent Suzanne Goldenberg on the hustle earlier in the week (you know – way back when we thought Barack Obama was unstoppable). The film graphically demonstrates how the Obama campaign had become more secretive and controlling as it moved into the lead (also noted, if only in text, by the New York Times).
Suzanne’s in fine form as she beetles round interviewing campaign workers, fending off absurd requests from officials to stop doing what every good reporter does – asking lots, and lots, of questions. You don’t often get to see a journalist at work like this, which is what might make it useful for those j-deans out there.
Our exclusive series of election videos are, incidentally, proving a huge hit – imho they’re among the best bits of made-for-web journalism we’ve ever done. They’re doing much of what we first set out to do with video last autumn; tell the story using video when it’s appropriate, in a way that’s true to our values and style, and in a way that’s different to anything you’ll see on conventional TV – or other websites. They’re being put together by a talented US-based team assembled by Guardian Films, and including our own in-house producers, journalists and editors.
But we’re still learning – do let me know what you think. And do check out our Deadline USA blog – another new launch I think’s steaming along very nicely too.
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