[Warning: this post will mean nothing to you if you don't use Twitter or - at least - are familiar with Facebook's news feed. If you don't fall into this camp, this will be much more interesting than what follows. And even if you do fall into that camp, you might want to think about just following that link anyway.]
Journalism blogger extraordinaire Paul Bradshow quotes me being, I’ll admit, a bit of a Twitter twat on his Online Journalism today. Paul was live-Twittering a conference last week. I, and a few others, unsubscribed from his normally very interesting feed because his updates were overwhelming our streams. We couldn’t see what any of our other friends were up to because of his volley of updates.
Maybe I was having a bad day. Maybe it was all just a bit much. But Paul’s rapid-fire flow of Tweets displaced those from all my other contacts that day, and I found myself needing to get out straight away. I’m glad Paul’s written about the reaction he saw, because what happened there – and the mixed reaction to it – tells us something about how people like to use this emerging form of communication.
My problem with it was caused by two things – my expectations of the medium, and the medium’s limitations.
My expectations: I like to use Twitter to keep up with friends and acquaintances. They tell me what they’re up to, or what they’ve just seen, or offer up a link. Occasionally – although I’m a little uncomfortable doing it, as I don’t think Twitter is a conversational space – I’ll have brief one-to-one, but public, exchanges with people. But, generally, this is about short, one-off messages to a group.
The medium’s limitations: it is very easy to overwhelm. Twitter doesn’t thread and, although conventional spam is unlikely, it’s easy for people to spam their friends if they go off on one. Sometimes, that’s entertaining – someone will be at an interesting place, or talking to someone cool, or just madly frustrated by something, and you want lots of updates. Sometimes it’s entertaining for all the wrong reasons – I follow the Tweets of someone someone I’ve never met, who writes the most infuriating things about the business we’re both in. Somehow, I can’t let go.
But I digress.
All this means for me is this:
First, Twitter’s no good for live (micro)blogging. It’s hard to convey a sense of what’s happening at an event in only 160 characters.
Second, Twitter’s a personal medium, which means I want to know what you think about events – not just have those events described to me, but that 160 limit stops you doing that.
Third, Twitter’s a broadcast channel. Except when you go into conversation with another user – and I’m not convinced Twitter’s good even for that – it’s a way of saying brief things to lots of people. And people, confronted with a broadcast channel that’s blasting out lots of stuff they’re not interested in, will change channel.
Don’t get me wrong. I love liveblogging – my colleagues on Guardian Sport pretty much invented it with their minute-by-minute reports, which meld commentary with analysis, wit and user interaction. We now have similar all over the site, in lots of different subject areas.
I just don’t think Twitter’s a particularly good place to do it.
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COMMENTS / 5 COMMENTS
Another Week in Online Journalism | Online Journalism Blog thought this on Jun 30 08 at 3:31 pm[...] over whether you should use Twitter for live blogging at a [...]
Anthony Silverbrow thought this on Jun 18 08 at 3:38 pmI agree, there are other apps that do it better – are less intrusive and probably better as archives. Scribble looks like it does a pretty good job of it.
Craig McGill thought this on Jun 18 08 at 8:40 pmIt’s a fair point – and one I noticed when I tweeted the Scottish Press Awards and a bundle of non-hacks unsubbed as the last thing they needed was fourteen or so tweets from me in the space of two hours.
The one solution I thought of was to have a work Twitter and a personal Twitter but that brings a whole new set of problems.
Paul Bradshaw thought this on Jun 19 08 at 7:33 pmI think you’re being harsh on how you came across – seemed an eminently sensible reaction to me.
I agree the biggest lesson here was how differently people use Twitter – I experience it as a far more conversational medium and less broadcast than you describe. I also simply expected people to unsub if they didn’t want it, then resub later on. I underestimated how different people use it (Pete Ashton, for example, apparently clicks back to archive pages when he returns to it).
The point about wanting to know what I *think* is a good one – I was to some extent taking notes in public. That was useful for me, and some others, but annoying for others.
In the end, I took a risk and pissed some people off, but ultimately the mistakes were far more valuable than five extra followers. Although it would be lovely if you resubbed – I promise not to do it again. Honest.
PS: @Anthony thanks for the Scribble tip, although it seems impossible to login.
Paul Bradshaw thought this on Jun 19 08 at 7:35 pmPPS: The big problem with Scribble and all over potential liveblogging services is they need a web connection. If one was to launch with the SMS facility of Twitter I’d be on there in a flash.
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