OK. As threatened yesterday, here are some suggestions on how the NUJ could get more clued-up about what’s happening in its industry. Do leave your ideas in the comments.

1. Fix your print and online publications

Irony of ironies, but your publications suck. Sorry, but nuj.org.uk is a shambles - why can’t I see who runs the union without logging in? Why is the rulebook only a PDF? What is an ADM, why does it matter, and why don’t you explain anything? Why can’t I apply for a press card online? In print, let’s not discuss your newsletters. And Adrian Monck is right - The Journalist is the worst periodical ever published.

I’m less interested in sorting out the printed magazine, frankly - it’s quite far gone. But a first step to improving things digitally might be putting The Journalist online, and opening it up to the kind of wider critique a few bits of its content have had in the last two weeks. Use WordPress, or another free, lightweight CMS - I’m sure you’ll find a member who can help on this front. Open comments on the contents. Then you’ll have started to…

2. Create a home for the conversation

We’ve learned from recent episodes that, today, “consultation” in the NUJ means activists talking to activists. That’s cosy. At least the rooms won’t have smoke in them any more. But, sorry to say, it’s quite clear you guys don’t know much about what’s happening in our business. When it comes to Web 2.0, 3.0 or - frankly - 1.0, it must be the blind leading the blind - or what insight there is is being lost in translation to policy. So throw open some forums on your site, invite some clueful early contributors to chip in - I suggest you get Shane Richmond and Donnacha DeLong to have a good to-and-fro, if Shane’s not left the union yet - and you’ll learn a lot. And you’ll also gain kudos for hosting the conversation.

3. NUJ 2.0: throw the union’s processes open to scrutiny

It’s not enough just to be talking about the right things. You’ve got to walk the walk too. Imagine, by going for idea number two, you were able to create some buzz in the new media content industry by hosting some of its most important debates. And, moreover, imagine some new media hacks - non-members - were intrigued by the far-sighted organisation that made all this possible. What would they find if they ventured to the rest of your website? A transparently democratic, forward-looking organisation? Or an ugly green mishmash that apparently makes it as hard as possible to learn or do or say anything?

It’s time to start again. Let us know how you make decisions. Insist that every member of the national executive council contribute to a blog, at least once a week, telling us what they’re doing and why, and put the headlines from that blog on the site’s front page, next to the latest union news. Publish the minutes of any meeting not dealing with confidential negotiations. Sell us, up front, the benefits of being a member. Learn from the best - take a browse through some brilliant but low-budget NGO and voluntary organisation websites in the New Statesman award shortlist. Start viewing the web as the princple means of reaching current and future members.

Most importantly, show that there is a clear path to take insights from sensible discussion through to implementation and campaigning on sensible policy.

4. Create a digital conference for all comers

For all the NUJ’s desire to involve itself in a debate about web journalism, it’s posted missing on the regular new media conference circuit. Thus, the union appears to have nothing to say to the outside world, and appears to think it has nothing to learn either. This isn’t the case. So set up a conference, perhaps in partnership with good people like NMK or Press Gazette or Frontline, and move your debate outside your own structures. Invite digital natives to speak, and don’t worry if they - or anyone in the audience - don’t have union membership. If they’re impressed, maybe they’ll join. Keep your meetings closed and you won’t get a single new sub.

5. Accept muscle has been replaced by knowledge

This final bit is inspired by Jeff Jarvis’s idea of the new collective, posted last week. It’s also the most testing bit for a union, because it can’t be just a token effort.

Here’s the thing: once, a union’s members gained their power only through collective (industrial) action. Today, union members find it both harder to strike legally, and harder to say yes in a strike ballot. That’s led to a diminishing of the power of trade unions, even if diehards refuse to accept the glory days are gone.

It would be better for all if you realised the new power comes through circulating knowledge through the ranks - not the kind of badly filtered, politically tainted, change-is-bad “knowledge” we’ve seen so far, but real information about what the hell’s going on.

So launch the remedial new media training first. As Craig McGinty says in comments to yesterday’s post, “start with simple training in the use of RSS, blogging, online advertising opportunities, social bookmarking - especially as newsroom staff will be asked to be more web aware, or if cutbacks are made look at having to go freelance.” He’s right - it’s all useful stuff.

Also: do the advanced training for smaller, more advanced groups, just as you do for traditional media skills - web hosting, design, CSS, the fundamentals of new media publishing. Share best practice through industry forums, and help members get jobs - traditional staff ones, and their share of the new wave of freelance ones that will spread through this industry over the next few years. Match members to jobs. Help them form alliances to bid and execute on the kind of collaborative work that characterises the web industry these days.

And, finally, you start leading the debate, rather than trying to drag it back.


COMMENTS / 9 COMMENTS

[...] if the NUJ is sounding protectionist or Luddite, then I’d rather engage with it - as Neil McIntosh has done with his five things the NUJ could do to get more clued-up - and join the conversation, than leave the room to those who think the web is [...]

An open letter to Roy Greenslade: Why I’m not leaving the NUJ « Online Journalism Blog added these pithy words on Nov 05 07 at 12:15 pm

[...] of course, changing this kind of thing takes time (though Neil McIntosh came up with a good list of starters recently), and plays into the hands of those who think all the union wants to do is preserve [...]

johninnit » Blog Archive » Journalism - A stand-up job! added these pithy words on Nov 05 07 at 4:43 pm

[...] In the aftermath of the dust raised by Donnacha Delong’s less-than-erudite “Web 2.0 is Rubbish” article (published originally in The Journalist, but difficult to find there given the mediocre web presence of the paper - the link here is to Delong’s own blog) it was fun to read Neil McIntosh taking the NUJ’s print and online publications apart. [...]

John Connell » Blog Archive » NUJ online added these pithy words on Nov 11 07 at 12:38 pm

Excellent suggestions Neil, and I hope the union does take more (all) of them up (I know they are already on the case with their very long-in-the-tooth site).
I’d take issue with the last line though. The union is trying to take the lead with this Commission, but I admit may be doing it through less than optimal means, as you allude to in your other suggestions.
And I quite like “the Journalist” - surely it can’t be just me?

johninnit added these pithy words on Oct 31 07 at 10:42 am

Oh, and one other point sorry - The union needs BOTH muscle and knowledge. Strikes (and threatened strikes) over the last couple of years have helped a lot in terms of getting better deals for staff (ie redundancy payments and retraining during large layoffs, as well as “no compulsory redundancy” deals), but this is rightly the union’s last resort in a crisis. It won’t be needed in the majority of cases, but it’s still a crucial weapon the union shouldn’t give up.

johninnit added these pithy words on Oct 31 07 at 10:47 am

Neil, you’re a member - why have I never seen you at a meeting? Or why haven’t you joined the NUJ New Media mailing list linked from the side of our blog (it’s open to everyone, not just union members)? Or why haven’t you contacted me to talk about anything, ever? You’re not even a member of the NUJ group on Facebook, how difficult would that be? Christ, you could just talk to Len or Jemima if you wanted to say something to the union. This is grandstanding and not particularly constructive. Have you looked at the NUJ training website to see what we do offer?

I’m not denying at all that things need to change, I’ve been at the forefront of changes in the union for the past few years. Without the efforts of people like myself, there wouldn’t be a New Media sector - but I note that you’re not even in that sector, so how would you know anything about it?

You’re a member of a democratic movement, so engage - demand change in a democratic way. At least think about taking up my offer of coffee, I would actually like to talk to you face to face, posting on blogs is always a frustrating means of communication (at least on Usenet you can quote more effectively!)

Donnacha DeLong added these pithy words on Oct 31 07 at 7:24 pm

Donnacha - this *is* engagement, like I engaged more than 18 months ago on witness contributors. That you don’t see that maybe makes my point for me. Also, I’m not proposing anything radical, just that the union knows its onions before pronouncing. If all you offer us are the supposedly finished results of commissions and deliberations, don’t be surprised if I - and plenty others - go nuts when so much of it’s bobbins. As for joining Facebook groups and the rest… I know it’s all there, but I’m not sure of the difference it can make when I know even those who *do* engage, to a decent degree and even in the union’s structures, are left hugely frustrated by the muscular attitude taken by some activists.
But coffee - we can agree on that. Of course.

Neil Mc added these pithy words on Oct 31 07 at 8:18 pm

I like these suggestions. I think this is just the kind of conversation we need to be having. My sector is broadcasting but I admire the efforts of Donnacha and others in getting the Union to (start to) address issues around the web. The Union is relaunching its website and hopefully it will be much more the sort of space that you imagine. We need to open up our activities far more and I think many people will be pleasantly surprised if they knew more about what we actually do. The Journalist has independent editorial control and, in my view, does not inform members sufficiently of our successes. In my area we have set up a blog (www.nujbroadcastingblog.blogspot.com) and are looking to invite debate on issues of concern to members. The Union does need to have the option of striking, if necessary, as employers do re-think their actions when faced with the threat of action by members.

pmclaughlin added these pithy words on Oct 31 07 at 10:57 pm

I might add an addendum to the second point: Use e-mail to notify members of upcoming meetings!

I haven’t been in the union for long (almost 6 months now, though I had a spell as a student member a couple of years ago). I’ve been to precisely one meeting in that time, and that was only to get formally invited to join.

At that same meeting — which was sparsely attended, I should add — the point was raised that attendance was so low precisely because members simply aren’t notified of when such meetings are taking place. Why couldn’t the union send out a blanket e-mail a week beforehand to give its members a chance to participate?, it was asked. We were assured that it would be looked into — but nothing. I know the branch has my e-mail address, but I’m pretty sure it’s not being used to communicate any pertinent information (re: meetings or anything else) to me.

Have their been any meetings since the one I attended in May? I’d have to assume so, but I don’t know when they were, and I have no way of finding out (the online section for the NUJ in Ireland is like a child’s abandoned homepage) save for pestering the branch office on a weekly basis by phone. I find that ridiculous, to say the least.

MacDara added these pithy words on Nov 01 07 at 7:24 am

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