Dive into the archives.
- What does a deal with Microsoft mean?
Does a deal with Microsoft signify some kind of corporate malaise? A mid-life crisis - at least of confidence? Wouldn’t buying a red convertable be an awful lot cheaper, and less dangerous, than jumping into bed with the ailing, lumbering Redmond giant? I wrote a piece for Organ Grinder last week about the BBC’s deal [...]
- Philips pain episode II
Thanks, all, for your moral support after episode one, where I told of my difficulty - and expense - in persuading Philips to diagnose and repair a broken television of theirs that’s under guarantee.
I bring more tales of woe today.
Thursday:
– Call call centre again, to see what happened after I sent that fax on [...]
- Philips - more classic tech company customer service
The worst examples of customer service I’ve ever suffered have been at the hands of technology companies.
There was the time I bought a pay-per-view football match from NTL… only to spend 105 minutes (the 90 minutes of the match, plus 15 of half time) in a call queue trying to find out why they [...]
- Ah, how I love Scottish football
Can you spot what’s missing from this excerpt from the top of the Scottish Premierleague table? Does it help if I tell you the picture comes from the Rangers website?
Wonderful.
But yes, when you click on the link you do get the full table.
[Found via the comments on last week's Football Weekly podcast shownotes. Don't miss [...]
- Why is Phil Collins so unpopular?
Watching VH1’s Guess The Year Night, two questions troubled me.
First, as the name suggests, the evening was supposed to follow the well-tried format of: listen to a song, argue a bit about the year it was released, find out at the end. Except our friends at VH1, purveyors of pop videos to those Not Quite [...]
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