Gadgets.co.uk? You’re doing a great job, guys.

“Hello

Thank you for your recent order.

Unfortunately, one of the items you have ordered is currently out of stock. We have placed your order for this on hold and will notify you as soon as we have more information.

The item that is in stock will be processed as normal and the remaining item will follow in due course.

OUT OF STOCK  1 x Pair of Soundbugs (Stereo)
IN STOCK      1 x Standard Delivery Charge

Rest assured that we will not charge your card for out of stock items until they are back in stock and ready for despatch.”

And yes, they have charged the credit card for the item “in stock”. It has taken some persuasion to help them find the order, and some patience to deal with their sullen customer service person as he reluctantly agreed this might be a mistake.

Never again.

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